How do you integrate SCEND with our BigCommerce store?

We set up a secure API connection between your BigCommerce account and our Warehouse Management System. Once connected, orders placed on your store are automatically synced to our system, no manual exporting or re‑keying is required.

How quickly do you dispatch orders placed via BigCommerce?

We offer same‑day dispatch on orders placed before 9 PM, meaning many orders can be shipped out on the same day, which improves the chance of next‑day delivery and keeps customers satisfied.

Do you support both B2C and B2B fulfilment for BigCommerce clients?

Yes. BigCommerce supports both B2B and B2C stores, and our fulfilment services are designed to accommodate wholesale, retail, and direct consumer orders depending on your business needs.

Can you handle returns for items sold through our BigCommerce store?

Absolutely. We manage all returns: we receive returned items, inspect them, perform quality control or repack if needed, and restock them, helping you get products back on sale efficiently.

Can SCEND support high order volumes and business growth?

Yes. Our warehouse management system and automated processes allow us to handle large volumes, ensuring fulfilment remains reliable and efficient as your business scales.

Does SCEND handle international or worldwide shipping?

Yes. We support worldwide shipping, enabling you to reach international customers without worrying about logistics complexities.

BigCommerce fulfilment for growth-centric brands.

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What we do

We specialise in BigCommerce fulfilment, helping businesses streamline online operations and reach customers efficiently. BigCommerce supports both B2B and B2C websites, enabling businesses to scale across single or multiple storefronts with seamless API integration.

BigCommerce fulfilment, for growing brands.

Business expansion

Efficient BigCommerce fulfilment designed to simplify your daily operations, allowing you to focus on growing your online store while we handle order fulfilment, ensuring your business remains productive and scalable.

Next-day deliveries

Provide exceptional BigCommerce fulfilment with fast, same-day processing, boosting the likelihood of next-day delivery and giving your customers a seamless, dependable shopping experience that keeps them coming back.

Returns management

We manage all BigCommerce fulfilment returns, processing items quickly and efficiently to restock products faster. Our streamlined returns system keeps your online store running smoothly, maintaining a seamless experience.

Dedicated to growth

Our BigCommerce fulfilment specialists provide expert guidance, support, and strategic insights to help businesses streamline operations, and deliver a seamless experience for both merchants and customers.

our INTEGRATIONS

Seamless API integrations with BigCommerce.

We directly integrate with your BigCommerce store, no matter what stage of growth your business is at. Our automated solutions ensure your customers’ orders are sent straight to our warehouse, where we manage every step with precision, from receiving your products to delivery at your customers’ door. Whether we’re helping you make the switch to BigCommerce or supporting you as a seasoned user looking to enhance your eCommerce fulfilment, we ensure your business runs smoothly every step of the way.

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Where BigCommerce fulfilment, meets intelligent, seamless operations.

Step one

Stock intake & inventory logging.

Receive and scan your inventory into a secure warehouse. Record SKUs, batch numbers, and expiry for BigCommerce‑fulfilment accuracy.

Step two

Storage & inventory management.

Store goods safely with stock rotation. Maintain optimal conditions ensuring fast, reliable stock movement for your BigCommerce orders.

Step three

Pick, pack and dispatch.

Use a paperless scanning system for picking. Pack with eco boxes and triple‑check items before same‑day dispatch.

Step four