EU fulfilment centre.  

Our local EU returns processing allows us to manage refunds and exchanges quickly, without the high cost and lengthy transit times associated with sending returns back to the UK. By handling returns directly in Rotterdam, we minimise reverse-logistics expenses and offer customers a smoother, more convenient experience. Faster restocking also helps maintain inventory accuracy and reduces operational disruption.

Operating from the Netherlands enables us to ship directly into high-value markets such as France, Germany, Belgium, and beyond with minimal friction. This centralised EU location allows brands to scale quickly, avoid border delays, and meet local delivery expectations. Our infrastructure gives businesses the confidence to grow their European presence without the barriers and delays caused by post-Brexit logistics.

When stock arrives at our EU fulfilment warehouse, our team carefully unloads and unpacks each item, checks for any damage or defects, then logs/skus them, including batch codes and any best‑before dates, ensuring items are stored and managed correctly from day one.

Our 9PM cut-off allows us to ship late into the evening, meaning customers benefit from faster dispatch and shorter delivery windows. This extended operational capacity helps brands meet rising expectations for speed and reliability, which are crucial for maintaining strong customer satisfaction. It also gives businesses more daily selling time without impacting shipping performance.

Yes. Operating from the centre of Europe enables us to ship quickly to leading marketplaces in markets like France, Germany, and Belgium. Our EU hub ensures marketplace orders are dispatched rapidly, reliably, and without cross-border delays.